Privacy Policy

1. Introduction

Thirsti Pty Ltd (ACN 641 083 570) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

3. How We Collect Information

We collect personal information directly from you when you:

• Join our exclusive mailing list
• Make a purchase through our website
• Create an account or verify your age
• Contact us with inquiries or support requests
• Participate in surveys or promotional activities

We may also collect information automatically through cookies and similar technologies when you use our website.

4. How We Use Your Information

We use your personal information for the following purposes:

• To verify your age and comply with liquor licensing laws
• To process and fulfill your orders
• To send you exclusive drop notifications and marketing communications (with your consent)
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To detect and prevent fraud or unlawful activity
• To comply with legal obligations and regulatory requirements

5. Disclosure of Information

We may disclose your personal information to:

• Delivery and logistics providers for order fulfillment
• Payment processors for secure transaction processing
• Technology service providers (hosting, email services, analytics)
• Professional advisors (legal, accounting, auditing services)
• Law enforcement or regulatory bodies when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

We use the following types of cookies:

• Essential cookies (required for website operation)
• Analytics cookies (to understand website usage)
• Preference cookies (to remember your settings)

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Age verification records and transaction records are retained in accordance with liquor licensing requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date.